Returns & Exchanges
At ThriveCo, we stand behind the quality of our beauty products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for all unopened and unused products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Pack Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing